Where to get Support and Advice?

Please see below for support avaialbe to young people in each area of Northumberland.

VoiCeS Northumberland have gathered information about services and support available to young carers in Northumberland and have presented this as a directory of support for young carers.

You can access the directory here http://voices-northumberland.org.uk/wordpress/?page_id=61  

  • North Northumberland

    • Amble Youth Project

      Amble Youth Project

      Dilston Terrace



      NE65 ODT

      More Information

      Amble Youth provides advice and information, youth activities and offers 1 to support to people between 9-19 years.
      They run the" In from the Outside"  Connexions Project, which works with young people who are 'NEET' ( Not in Education,  Employment or Training) and those who have been permanently excluded from  school, the focus of the work delivered is to help young people with CV's, job applications, cover letters, claim benefits, assist with housing needs.

    • Berwick Youth Project

      Berwick Youth Project


      Golden Square



      TD15 1BG

      More Information

      Berwick Youth Project can help you with information and support, supported accomodation, youth clubs and adventure programmes. Ages 13-25 years.

    • The Gallery Youth Project

      The Gallery Youth Project

      To The rear of 39 Bondgate Within



      NE66 1SX

      More Information

      The Gallery Youth Project provides a dropm in service, advice and information sessions, activites and supported accomodation. Young Carers are welcome to come along. Ages 13-25 years.

    • Rothbury and Coquetdale Youth Project

      The Rothbury and Coquetdale Youth Project

      c/o Dr Thomlinson Middle School



      01669 621398

      More Information

      The Rothbury and Coquetdale Youth Project offer advice and information, drop in sessions, youth groups in rothbury centre, 1 to 1 sessions, focussed sessions and in and outdoor activities

    • Seahouses Youth Project

      Seahouses Youth Project

      62-64 Main Street



      NE68 7TP

      More Information

      Seahouses Youth Project have a range of activities that young carers are welcome to join such as an environmental project, junior youth club, craft club, courses in beauty therapy,hairdressing, youth work and car maintenance and advice and information. Ages 8-25 years.


  • South East Northumberland

    • Barnabas Safe & Sound

      Barnabas Safe & Sound

      Wellwood House

      Dark Lane



      NE61 1SU

      More Information

      Barnabas Safe & Sound provide advice and information, housing support, and youth activities. They're fundraising to provide a youth support and activity center so that they can provide more support.

    • Cramlington Voluntary Youth Project

      Cramlington Voluntary Youth Project

      Middle Farm Buildings

      Station Lane


      NE23 1DN

      01670 739 009


      More Information

      Offers a range of opportunities such as John Muir, Princes Trust & Duke of Edinburgh Awards, football, baskettball, arts & craft, music and film projects in a safe and friendly environment. Ages 8-25 years.

      CVYP also have a specialist project for young cares, although you will need a referral from the Social Worker that looks after the person you care for.

    • Trinity Youth Association

      Trinity Youth Association - Head Office

      The Oval Community Centre



      NE22 5HU

      More Information

      Trinity offers a wide range of programmes designed to encourage young people to get involved, learn new skills and make new friends. Our projects are open to all young people throughout Northumberland, aged between 11 and 21

      Afterschool School Clubs for 4-13 year olds.

    • Hadston House Youth and Community Project

      Hadston House

      Bondicar Road



      NE65 9SR

      More Information

      Hadston Youth Project offers advice and information, drop in
      sessions and group activities. Ages 13-19 years.


  • West Northumberland

    • Hexham Youth Initiative

      Hexham Community Centre




      NE46 3NP

      More Information

      Hexham Youth Initiative offers activities, support and information to all  young people in the Hexham area. If you want a cosy friendly place where you can
      just have a chat and chill out, come to the Youth Café at Hexham Community
      Centre. Maybe you have your own ideas about starting a new group or project but need some help getting it off the ground, come along and chat to one of our
      qualified youth workers and we can help you get things started. Hexham Y I very much welcomes young carers to come along. Ages 8-25 years

  • County Wide Support

    • Carers Northumberland

      More Information

      Offers information for all carers and access to the Young Carers Opportunity Fund, young carers can apply for a grant of up to £150 to take a break from caring.

    • Northumberland Youth Service


      More Information

      Works with young people aged 11-25 through youth clubs, outdoor activities residentials and much more. ask in school who your youth worker is in your area or ring the number above.

    • Streetwise - Online Counselling


      Unit 3

      Blackfriars Court

      Dispensary Lane

      Newcastle upon Tyne

      NE1 4XB

      More Information

      Online Counselling and
      Emotional support for young people in the North East 

      Streetwise now offers counselling online as well as face to face. You can access support from home or a convenient place. Available evenings and

      Email: counselling@streetwisenorth.org.uk
      Call: 0191 230 5400
      Text: 07852107838 

      For more info, See the Streetwise FAQ on counselling:-

      How do I get online counselling?

      You need to be aged 11 to 25 years old and live in the North East of England (Tyne & Wear, Northumberland and Durham).  Contact Streetwise for an appointment with one of their trained online counsellors. 

      Telephone:  0191 230 5400  Email: counselling@streetwisenorth.org.uk
      Mobile: 07852107838


      What is counselling?

      Counselling is one way to help you work through any problems or concerns.  In a counselling session you will have the space and time to talk online on a 1 : 1 basis.  Your counsellor will accept, listen and respect what you share.  They will not judge, patronise or tell you what they think you should do but will support you to make decisions and choices that you feel are right for you.


      What is online counselling and how is it different to face-to-face (f2f) counselling?

      It's convenient and flexible.  You just need a computer, access to the internet and some time and privacy to write and read your emails or messages.

      If you choosee mail or chat (IM),your counsellor will not be able to see your face or body language and some people prefer this as they feel this helps them to discuss sensitive issues more easily.  On the other hand some people prefer to see the person they are speaking to and this can be done online via Skype. Email, Instant Messaging (IM) and video calls via Hushmail / Skype are free and encrypted to ensure that communication is secure.


      •  You can access support from home or a convenient place for you.
      •  You don't need to travel into their base in Newcastle or spend money on getting to appointments.
      • You can choose from chat, Skype video or e-mail - whatever you are most comfortable with.
      • You can take as much time as you need to put your thoughts into words.
      • Some people find it easier to talk online than face to face.
      • You have a record of your counselling that you can review again in your own time.



      •  You require a good internet connection and ok typing skills.
      •  It is not suitable for everyone, especially if you are in crisis or require urgent attention (in these cases call Samaritans on 08457 90 90 90 www.samaritans.org or email jo@samaritans.org).
      • There is a lack of face to face contact in Chat (IM) and Email, however if you prefer face to face you can use Skype video calls.
      • Streetwise Online Counselling is not a 24/7 service. Emails to your counsellor will not be answered immediately, but your counsellor will reply within an agreed time period.


      Will anyone else know about my counselling?

      No. Not if you don't want them to know. What you discuss with your counsellor is confidential. This means that your counsellor will not tell other people what you talk about. The only time this would change is if your counsellor is seriously concerned for your safety or the safety of another person. Your counsellor would always talk about this with you first. 

      The online counselling is encrypted to ensure that email, chat and Skype sessions between clients and counsellors remain secure. Encryption software is updated as necessary. Your personal information is stored securely, under password protection to protect your privacy.

      You can find out more about confidentiality on the Streetwise website and your counsellor will tell you more about it in your first online session.  You are welcome to ask your counsellor questions about this too.

      You can protect your own privacy by using a computer / device that is not in a public place (such as library, café, your workplace or school / college).


      What should I do if I can't get online for my session or my computer breaks down?

      If you cannot get online or your disconnect, try to reconnect within 10 minutes. If reconnection is not possible, email, text or call to reschedule an appointment. Contact us at counselling@streetwisenorth.org.uk / 0191 230 5400 / 07852107838.


       How do I set up Skype / Hushmail before my counselling starts?

      For Skype, you will require a broadband connection and a webcam, with microphone attached. Download Skype software from www.skype.com.  Click on "Get Skype" button at top of page. Then click on your choice of device (computer or mobile) and click on the download/get Skype option. After download process is complete, you will be prompted to create a user name and password.

      For Hushmail, sign up on www.hushmail.com for free. You will be directed to choose your email address (….@hushmail.com) and choose a passphrase (which you must remember).

    • Family Support Northumberland County Council

      More Information

      Play and Activity Schemes and Young Carers Groups provide an opportunity for children and young people to participate in a range of term time activities and holiday play schemes.

      For further information on any of the services above please do not hesitate to contact your Social Worker.

  • National Support

    • Youngcarers.net

      More Information

      An online community of young carers for discussion or for advice from qualified youth workers

    • youngcarer.com

      More Information

      Provides information, advice and training to anyone who works with young carers and their families


    • Connexions Direct

      080 800 13 2 19 or text on 07766 4 13 2 19


      More Information

      Offers quick access to information and advice on a wide range of topics


    • Childline

      More Information

      You can contact ChildLine about anything - no problem is too big or too small.
      If you're feeling worried, scared, stressed or just want to talk to someone you
      can contact ChildLine. They are here to offer information and support whenever you need them.